PATMYPETS Private Limited aims at safe-guarding the confidentiality of our customers and site visitors (“You/Your/Yours”). The Policy hereby governs the privacy of the personal information i.e. any information that identifies or can be used to identify, contact or locate the person to whom such information pertains (“Personal Information”).
The User visiting www.patmypets.com does so at their own discretion and agrees to give their informed consent prior registering with us. Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed you to our website.
2. COMMUNICATION & MARKETING
If you become a registered member of PATMYPETS Private Limited, you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user.
Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by clicking on the unsubscribe link given in the mail.
The User agrees to give their expressed consent prior to their registration on PATMYPETS Private Limited. The Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them on www.patmypets.com. The Users are permitted to review the information provided on www.patmypets.com and shall be able to seek correction, amendments, or deletion of their Personal Information where it is inaccurate.
6. DISCLOSURES OF YOUR INFORMATION
We may share your personal information with our other corporate entities to:
- correlate related or multiple accounts to prevent abuse of our services;
- facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
- As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
7.USAGE OF DEMOGRAPHIC AND PROFILE DATA
We use your personal information to:
- provide the services you request;
- to resolve disputes & troubleshoot problems;
- promote a safe service;
- measure consumer interest in our products and services;
- inform you about online and offline offers, products, services, and updates;
- request optional online surveys
Please note that we will provide you the ability to opt-out of such uses.
8. THIRD PARTY LINKS
You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details.
9.SAFETY OF PAYMENTS
PATMYPETS Private Limited ensures in taking every possible precaution in protecting its User’s Personal Information. When the User enter sensitive personal data such as Bank account details, credit card or debit card details or any other payment instrument details for registration is shared on www.patmypets.com the said information gets encrypted and is protected with a trusted encryption software on www.patmypets.com. However, the User shall be solely responsible for providing their credit cards, debit cards and/or such other forms of instruments or documents for making such transactions. PATMYPETS Private Limited takes no responsibility or liability for an improper use of any information relating to the usage of credit cards/debit cards. If the Users have any query regarding the security of their Personal Information provided to PATMYPETS Private Limited, the Users are free to contact PATMYPETS Private Limited.
10/PRIVACY RELATED INQUIRIES AND COMPLAINTS
Email – firstname.lastname@example.org
Patmypets private limited (“we” and “us”) is the operator of (https://www.patmypets.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on cart value, if the order value is less than INR 599 then there will be a flat shipping charge of INR 50; and if the order value is more than INR 599 then shipping will be free.
Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
3. Delivery Time
In general, shipments are in transit for 2 – 7 days, but there may be delays due to conditions beyond control like act of god or any government restrictions any natural disaster any pandemic or any condition which is beyond our control
4. Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
5. Change of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
6. Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
7. Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
8. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
9. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, please contact customer service for next steps.
10. Duties & Taxes
Tax has already been applied to the price of the goods as displayed on the website
We are able to accept cancellations at any time before the order has been dispatched.
12. Customer service
For all customer service enquiries, please submit an enquiry at email@example.com